Maalemin

FAQ

At Maalemin, we are constantly improving our services to make sure shopping with us is easy and stress-free.


We have answered a few common questions below, but if you don’t find the answer you need please email us at the following address : 


Maaleminproject@gmail.com

Maalemîn is a brand dedicated to preserving and celebrating traditional craftsmanship through beautifully handcrafted textiles. We collaborate with skilled artisans to create bespoke home decor pieces, including cushions, curtains, bedspreads, and tablecloths, all made from sustainably sourced materials.

 

Yes, we specialize in bespoke creations! Whether you have a specific design in mind or need help crafting a unique piece, our team works closely with you to create personalized textile products. We offer a full custom service, from weaving design to finished product.

We use a carefully selected range of high-quality, sustainable materials, including natural fibers and handwoven textiles made in collaboration with skilled artisans. Each piece is made with durability and craftsmanship in mind, ensuring both beauty and functionality.

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Absolutely! We welcome B2B collaborations and offer bulk orders for businesses interested in selling our products. Whether you’re a retailer, hotel, or interior designer, we’re happy to discuss wholesale options and provide customized services to meet your needs.

We offer a range of services for interior designers, architects, and businesses. From custom-made textiles to sourcing the perfect materials for your project. Please get in touch to discuss how we can collaborate and create the perfect pieces for your space.

The timeline for custom orders depends on the complexity of the design and the quantity required. On average, custom orders take between 3 to 5 weeks, from design approval to production. We always aim to deliver high-quality products within the agreed timeframe.

Yes, we offer international shipping for all our products. Shipping times and costs vary depending on the destination. Please contact us for a shipping quote to your location.

 

As our products are often made to order or customized, we do not accept returns or exchanges unless the item is defective or damaged upon arrival. If you experience any issues with your order, please contact our customer service team, and we’ll be happy to resolve the issue.

To ensure your Maalemin products last for years to come, we recommend following the care instructions provided with each item. For most of our textiles, gentle washing in cold water and air drying is recommended. For specific care instructions, please refer to the tag or consult our team.

You can place an order directly through our website or by contacting us for custom inquiries. If you're a business and interested in a bulk order or B2B partnership, please reach out to discuss your requirements, and we will guide you through the process.

 

Yes, we can provide fabric samples upon request. If you're interested in seeing the quality of our materials before placing a full order, please contact us with your preferred textiles, and we'll send samples for your review.

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